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Bruna Michelle Freire de Araújo, Livia Andrade Freire, João Victor Ramos Toledo Negrao, Tais Siqueira Venancio, Niro Kasahara; Social interaction in children with visual disabilities who live in a developing
country IV: parents healthcare satisfaction.. Invest. Ophthalmol. Vis. Sci. 2019;60(9):3133. doi: https://doi.org/.
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© ARVO (1962-2015); The Authors (2016-present)
Healthcare satisfaction is an important indicator in quality of healthcareevaluations. Whereas, in developed nations, healthcare satisfaction is generally highas the result of state of the art technology applications and abundant resources, little isknown on the subject in developing nations especially as it relates to eye care. Thiswas an exploratory study to assess the healthcare satisfaction of parents of visuallycompromised children from a developing country.
Patients were recruited from a general ophthalmology clinic – SantaCasa of Sao Paulo, Brazil. Children with visual disabilities underwent a completeeye examination including measurement of best-corrected visual acuity (VA),biomicroscopy, and ophthalmoscopy. Their respective parents were asked to answerthe Pediatric Quality of Life Inventory™ (PedsQL™) healthcare satisfaction genericmodule – parents (version 3.0) to assess parents’ satisfaction with current treatment.
The study sample comprised 32 children with a mean VA of 0.6; 17 hadstrabismus, 10 congenital cataracts, 2 nystagmus, 2 congenital glaucoma, and 1albinism; mean age was 8.0 ± 2.6 years. The mean score of PedsQL parentalsatisfaction with the ophthalmology services was 64.6 ± 19.2. A positive correlationwas observed between the score and better visual acuity (P = 0.031).
The level of parental satisfaction with the ophthalmology clinic wasgood despite limitations related to healthcare delivery in developing countries.The level of satisfaction was higher especially for parents whose childrenachieved better VA.
This abstract was presented at the 2019 ARVO Annual Meeting, held in Vancouver, Canada, April 28 - May 2, 2019.
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